Seven benefits of “chatbot” to improve company service quality

Dogelexus – Seven benefits of “chatbot” to improve company service quality

Jakarta (ANTARA) – AI and NLP technology company, Kata.ai, shares information on seven benefits of using chatbot to improve service quality for business actors in various industries.

Kata.ai CEO & Co-Founder, Irzan Raditya, said technology chatbot able to take advantage of functions that can be accommodated, especially those directly related to consumers.

Read also: Qontak integrates chatbot in messenger API

Changes in consumption style from the consumer side, continued Irzan, require the industry to provide maximum, fast, and responsive service when dealing directly with consumers.

“AI technology capabilities are growing rapidly, the adoption rate is increasingly positive for many industries, one of which is through technology” chatbot,” said Irzan through his official statement on Monday.

Basically, chatbot is a program that uses an artificial intelligence (AI) base. Irzan considered that technological capabilities chatbot is predicted to continue to grow over time and digitalization in various industries.

A survey by McKinsey in 2021 showed that during the year the adoption rate machine learning, computer vision, and natural language processing (NLP) reached 57 percent, up 45 percent from 2020. This data indicates that AI applications continue to increase.

Despite the increase, Irzan believes that this technology will not increase human capabilities, but will instead provide added value for companies to maximize profits, especially in the midst of a pandemic.

Read also: WhatsApp has an official Tokyo Olympics chatbot

Here are some of the benefits of using technology chatbot according to Kata.ai:

Ease of business operations
Technology chatbot provide an opportunity for companies without having to bring hundreds of customer service agents to serve consumers, especially to deal with basic questions that are often asked.

Practical, fast, and responsive
Programming chatbot has been prepared specifically based on needs so that consumers can be served quickly with an easy-to-use language and process for commonly used text messaging applications such as WhatsApp.

Consumer satisfaction
Technology application chatbot can trigger rating positive company as well as the overall level of customer satisfaction. Generally, consumers always want a quick response and are able to answer the needs and right.

Economical and efficient
With the use of chatbot, consumers can use the service outside of business operating hours and companies do not need to pay overtime or prepare additional shifts for types of work that can be accommodated by AI.

Work systematically
Chatbot able to explain to be accurate in order to avoid mistakes. This is because chatbot using AI designed with machine learning and deep learning thus presenting a systematic pattern of artificial intelligence.

Helping business growth
The fast and dynamic way can provide benefits for industry players to grow their business exponentially. In addition, AI technology and chatbot able to provide a comprehensive consumer experience and accurate information needed by consumers.

Unlimited energy
As long as the proper program is run, this condition will be a practical solution. Industry players can maximize operational systems effectively without having to be limited by time.

Read also: WhatsApp launches chatbot to find local merchants

Read also: Bank Sinarmas strengthens digital services with virtual assistants

Read also: PUBG Mobile blocks 1.6 million cheating accounts

Reporter: Rizka Khaerunnisa
Editor: Ida Nurcahyani
COPYRIGHT © ANTARA 2022

Doge lexus – Seven benefits of “chatbot” to improve company service quality

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Trying the performance and features of the All New Honda BR-V for the Jakarta-Semarang route

Dogelexus – Trying the performance and features of the All New Honda BR-V for the Jakarta-Semarang route

Jakarta (ANTARA) –

Honda Prospect Motor has started distributing the All New Honda BR-V since its introduction at the end of last year, and has become one of the “hot items” in the low SUV segment.

Honda Prospect Motor then invited journalists to try out the performance of the All New Honda BR-V on the Jakarta – Solo route, but had stopped in Semarang, Central Java with a distance of more than 500 km.

One of the features that were tested during the trip was “Honda Sensing”, especially when crossing the Jakarta-Cikampek-Trans Java toll road section. This feature provides convenience to the driver during the trip. Another benefit is that it provides comprehensive protection to drivers and passengers by being able to provide warnings to automatically take action to reduce the risk of accidents.

The Honda SENSING system uses front wide view camera which can detect target points and recognize object attributes such as vehicles and even pedestrians. There are also features Adaptive Cruise Control (ACC) which I think is enough to help reduce fatigue when driving on a long track with a less congested road situation.

This feature is a support function to keep the distance from the previous car. When driving on the highway, the system can support acceleration and braking operations to reduce the burden on the driver.

The feature can also respond more quickly when shifting into lanes openly from behind a slower car, and when a slower car veers off the lane in front.

However, the ACC will only be active if the vehicle is moving at a speed of 30 km/hour or more. In addition, drivers are advised not to get carried away and to stay alert during the trip, because supervision from the driver during the trip is always needed.

In addition, features that are no less useful and help prevent accidents are Road Departure Mitigation System (RDM). This feature can provide information if the driver is running the car not according to the lane or road markings.

This feature does not work if the driver gives a signal to turn or move away using a sign light.

Infotainment room and Anti noise

The 9-hour journey certainly makes passengers and drivers feel tired and bored. However, this can be overcome with a new entertainment system carried by the All New Honda BR-V, including Apple CarPlay and Android Auto. The 7-inch touchscreen entertainment screen is equipped with functions and connections to smartphones.

To keep passengers connected during the trip, the car, which was originally introduced as the N7X, provides power outlets at various points on the front and rear seats.

All New Honda BR-V (ANTARA/Chairul Rohman)
The All New Honda BR-V has a fairly good damper so that the sound from the outside doesn’t get too deep into the cabin space. This was proven when crossing the Semarang Toll Road to Solo with heavy rain conditions. The sound of the rain is not too loud and passengers can still listen to songs and chat comfortably without the need to make extra noise.

Honda provides enhancements to overcome the noise that exists in the All New Honda BR-V engine such as an improved engine head cover to reduce engine sound radiation, the ability of the Urethane cover to be improved to reduce engine sound radiation.

Then there’s also side mounted with dynamic module to reduce vibration, trans mount improved to reduce vibration and torque rod mounts improved to reduce vibration. The All New Honda BR-V has also optimized several parts and areas, including the sound insulation system, rear fender, bottom cover and hood.

All-new BR-V applies spray foaming in the body panel area to increase silence, as well as prevent the entry of dust and unpleasant odors from outside, which increases the airtightness of the cabin by more than 60 percent compared to the previous model.

Other comfort also comes from the suspension side which has been revised, thus providing a more stable feeling and also minimal stress body rolls.

The all-new BR-V features a completely new platform which results in better weight reduction, higher rigidity and improved collision safety performance.

The front suspension of the All-new BR-V currently uses MacPherson Strut rearranged with higher rigidity. While the rear suspension applies high torsional rigidity and light weight Torsion Beam, as well as geometry adjustments on the rear suspension for better damping performance and comfort.

All New Honda BR-V (ANTARA/Chairul Rohman)

Machine

It doesn’t feel complete if traveling long distances if it is not supported by the performance of a powerful engine. The All New Honda BR-V is equipped with an engine coded L15ZF 1.500cc four-cylinder i-VTEC DOHC which produces 121ps of power at 6,600 rpm with a maximum torque of 145 at 4,300 rpm.

The machine that is also used by the City Hatchback is quite responsive for long trips. Although sometimes when starting from a low RPM, you have to step on the pedal a little deeper when you have to catch up with the group in front.

The engine of the All-new BR-V has also reached the high standards of Euro 4 regulations. This highly balanced engine delivers fuel efficiency and a high level of driving experience in combination with a CVT or MT 6 speed.

The superior feature of this engine is the ability of torque and fuel efficiency at low and medium engine speed. Although the maximum power and torque are almost the same as the previous BR-V engine capabilities, however intelligent valve control from the VTEC and VTC features can increase torque capabilities significantly from start to up to 4,000 rpm.

The new engine utilizes the high-accuracy valve control technology “DOHC + VTEC + VTC” which improves combustion efficiency, reduces friction and reduces emissions (harmful substances in exhaust gases). It is a high-performance engine with low environmental impact but capable of realizing high power and large torque.

Here are the prices for the All New Honda BR-V:

All New Honda BR-V S MT Rp275.9 Million
All New Honda BR-V E MT Rp289.9 Million
All New Honda BR-V E CVT Rp.299.9 Million​​​​​
All New Honda BR-V Prestige CVT IDR 321.9 Million​​​​​
All New Honda BR-V Prestige CVT with Honda SENSINGTM Rp339.9 Million

Read also: Semiconductor crisis hampers Honda’s production

Read also: PPnBM is uncertain, Honda car orders are down 50 percent

Read also: HPM focuses on LSUV segment cars as the market grows

reporter:
Editor: Alviansyah Pasaribu
Copyright © ANTARA 2022

Doge lexus – Trying the performance and features of the All New Honda BR-V for the Jakarta-Semarang route

Ikuti terus berita terupdate seputar dunia sepak bola jadwal bola dan prediksi jitu bersama Dogelexus.

Doge lexus adalah agen Bo Slot Online terjamin membayar dan terbesar saat ini di Indonesia yang sudah tidak diragukan lagi dalam hal melayani dan membantu masalah yang dihadapi member dalam hal pembuatan akun dan masalah betting. Hanya dengan deposit setiap hari anda sudah mendapat bonus setiap harinya.

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– Bonus Rollingan 0,8%
– Bonus Deposit Harian 10%
– Bonus Newmember 20%
– Bonus Cashback 15%

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